curl -X GET 'https://api.elevenlabs.io/v1/convai/conversations/resolve?agent_id=agent-id&reference=example-reference' \
  -H "xi-api-key: $ELEVENLABS_API_KEY"

# GET /v1/convai/conversations/resolve (ElevenLabs API)
Base URL: https://api.elevenlabs.io
Auth: xi-api-key: <ELEVENLABS_API_KEY>
Last verified: 2026-09-03

> Resolve Conversation Reference

## Critical Gotchas
* Authentication uses the non-standard `xi-api-key` header, not `Authorization: Bearer`. Sending a Bearer token returns HTTP 401.
* Text-to-speech responses are raw binary audio, not JSON. Write the body to a file (`--output speech.mp3`) rather than parsing it.

## cURL
curl -X GET 'https://api.elevenlabs.io/v1/convai/conversations/resolve?agent_id=agent-id&reference=example-reference' \
  -H "xi-api-key: $ELEVENLABS_API_KEY"

## Parameters
| Name | In | Type | Required | Description |
| :--- | :--- | :--- | :--- | :--- |
| agent_id | query | string | Yes | Agent id (agent_…) or speech engine external id (seng_),... |
| reference | query | string | Yes | A Slack message URL or a Zendesk ticket URL. |

## Response (200 OK)
{"agent_id":"agent_3701k3ttaq12ewp8b7qv5rfyszkz","agent_name":"My agent"}

---
Need an API key? Get one at https://elevenlabs.io/app/sign-up

GET

/v1/convai/conversations/resolve

ElevenLabs API

Resolve Conversation Reference

Base URL: https://api.elevenlabs.io
Auth: xi-api-key: <ELEVENLABS_API_KEY>
Last verified: 2026-09-03 · upstream hash matched

Actions

Agents: curl -H "Accept: text/markdown" this URL
→ 190 tokens · Vary: Accept

Critical gotchas

Authentication uses the non-standard xi-api-key header, not Authorization: Bearer. Sending a Bearer token returns HTTP 401.

Text-to-speech responses are raw binary audio, not JSON. Write the body to a file (--output speech.mp3) rather than parsing it.

cURL

curl -X GET 'https://api.elevenlabs.io/v1/convai/conversations/resolve?agent_id=agent-id&reference=example-reference' \  -H "xi-api-key: $ELEVENLABS_API_KEY"

Get a free ElevenLabs API key → sponsored

Parameters

Name	In	Type	Required	Description
agent_id	query	string	Yes	Agent id (agent_…) or speech engine external id (seng_), resolved to the same underlying resource.
reference	query	string	Yes	A Slack message URL or a Zendesk ticket URL.

Response 200 OK

{
  "agent_id": "agent_3701k3ttaq12ewp8b7qv5rfyszkz",
  "agent_name": "My agent",
  "conversation_id": "conv_7401k5m9x2p8ec3rqv6dtnhb0fzw",
  "environment": "production",
  "has_audio": true,
  "has_auxiliary_audio": true,
  "has_response_audio": true,
  "has_user_audio": true,
  "metadata": {
    "call_duration_secs": 10,
    "start_time_unix_secs": 1714423232
  },
  "status": "processing",
  "tag_ids": [],
  "transcript": [
    {
      "message": "Hello, how are you?",
      "role": "user",
      "time_in_call_secs": 10
    }
  ],
  "version_id": "agtvrsn_5xM3yVvZQKV0EfqQpLr2"
}